Technical Procedures for Radio Stations Only

NPR Stations - Content Depot

(For Public Radio Stations only connected to PRSS (NPR) system)

Radio stations using Content Depot will continue to receive our broadcasts in the same manner this season. When subscribing to the Met broadcasts, please note that you will have to subscribe to the performances one-at-a-time. If you have any questions, please be in touch with the Help Desk in the NPR distribution services department.     This is NPR customer support for radio stations only:    https://prss.org/customer-support

Weekly network tests for Content Depot users were discontinued, so you will no longer see a subscription to any Network Tests.

Comrex Access Stations

In most cases, your weekly connection to the Metropolitan Opera will continue to be managed from the Metropolitan Opera distribution site so you will not need to adjust any settings. We will continue to provide audio test sequences each week prior to the broadcast.

Saturday, December 1: FIRST LIVE BROADCAST and remaining broadcasts
If you are having any problems during the audio sequence tests, please call us IMMEDIATELY at the following number:

RADIO BOOTH: New Radio Station Hotline Number 212-870-4143

Met Opera Back Up Stream (Live or Delayed)

If you experience any transmission problems during the broadcast, you can use our streaming service for either the (Live or Delayed Feed). Please test this link and be ready to use it in the event you have any problems with your feed. Again, please call us immediately at 212-870-4143 if you need assistance with any transmission problems. This system requires the audio output of your computer to be an available source that can be routed to your transmission path. The Live and Delayed Backup streams may be found on the opening page of Network News.

During the Show

If any transmission problems occur during the opera on Saturday, you can contact the NPR Content Depot if your station is a subscriber. If the station is not subscribed to the Content Depot, just switch over to our back up streaming service. Call the Met Radio Booth at 212-870-4143 for assistance.

Station Break and Closing Cues listed below:

FOR PUBLIC RADIO SATELLITE STATIONS USING CONTENT DEPOT:

  • For each 1:15 station break use Cue #3 (Station ID)
  • For end of broadcast use Cue #4 (End of Show)

FOR COMREX STATIONS:
Contact closures will trigger your automation events. :

  • STATION BREAKS: CLOSURE #1 indicates a 1:15 (one minute and 15 second) station break. This will occur at the beginning of the station break(s) in the first intermission and second intermission.
  • END OF LIVE MET OPERA BROADCAST:CLOSURE #2 indicates the end of the transmission.

Sun Outage Information

NPR Content Depot Subscribers

The spring solar outage season begins February 26 and runs through March 13. A solar or sun transit outage is an electromagnetic phenomenon wherein a station downlink is temporarily unable to receive a satellite signal due to interference from the sun as it passes behind the satellite. Solar outages occur on a predictable schedule and affect downlinks in the U. S. for about five consecutive days, for as much as six minutes a day. Users of the Content Depot can call NPR distribution at 202-513-2600 to arrange for an ISDN back-up. A telephone number will be provided to connect to an ISDN line. This must be arranged during the week before the broadcast, not the day of the broadcast.

Here is the link to the sun outage information by state:
http://www.prss.org/tools-and-resources