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Tickets & Subscriptions
How do I buy tickets?
You may purchase a subscription or request tickets to individual performances by one of the following methods:
- Web — via our Calendar. For the best web experience, we recommend the most recent version of the web browser you use.
- Mail — Met Ticket Service, Metropolitan Opera, Lincoln Center, New York, New York 10023, U.S.A.
- Phone — Call 212-362-6000
- Fax — 212-870-7695
- Box Office — located in the North end of the front lobby
- Group Sales — For 10 or more tickets to a performance, call 212-501-3410, or fax your order to 212-721-4357.
Are there any discount tickets?
Rush: Our Rush Ticketing program offers tickets, in prime seating locations, available through our website on a first-come, first-served basis at $25, except the New Year's Eve gala.
Standing Room: These tickets go on sale at 10 am on the day of the performance. For more information, please call 212-362-6000.
- Orchestra: These $25-$30 standing room tickets are available for Monday through Saturday evenings (via the box office, by phone and online), and Saturday Matinees (via the box office or by phone).
- Family Circle: These $20 standing room tickets may be purchased when Family Circle seating is sold out. Available Monday through Saturday evenings (via the box office, by phone and online), and Saturday Matinees (via the box office or by phone).
- Gala Events: These standing room tickets are available on the Orchestra and Family Circle levels. Prices range from $28-40, depending on the performance.
Student Discount: The Met Opera Students program offers full-time undergraduate and graduate students the opportunity to purchase student tickets to select performances at a special student rate of $35, available online, by phone and at the box office (starting at 10 AM on the day of the performance).
Corporate Discount: Please check with your company to see if it participates, or contact the Met at 212-362-6000.
How does “Print Your Own Tickets” work?
When you select this as your delivery method, you will receive two emails. An Order Confirmation email will arrive immediately and a second, separate email with a PDF attachment containing your ticket(s) will arrive within 2 hours. You may also login to your Met Opera account and print from the "My Orders" link.
To view and print your tickets, you must have Adobe Reader version 7 or later. Adobe can be downloaded for free at http://www.adobe.com/reader.
Important information for Mac users:
Your ticket should look like the image below. Please enlarge for details.
What is your refund, cancellation and cast change policy?
We regret that there are no refunds or cancellations. Tickets can be exchanged until 24 hours before the performance for a $10 fee per ticket. The exchange fee is waived for Subscribers and Patrons. Casts and repertory are subject to change without notice. If you are unable to use your tickets, you may donate them to the Metropolitan Opera for resale until curtain time by calling Met Ticket Service at 212-362-6000, or by mailing tickets to:
P.O. Box 1704
New York, NY 10023
Ticket donations must be received prior to the performance. Once your donated tickets are received by the Met, a tax receipt will be mailed to you approximately four weeks after the performance date. If you choose to donate your ticket in person at the Box Office, a tax receipt will be issued at that time.
What is your exchange policy?
Single Tickets & Create Your Own Series
We regret that there are no refunds or cancellations. Tickets can be exchanged until 24 hours before the performance for a $10 per ticket fee. The exchange fee is waived for Subscribers and Patrons. Casts and repertory are subject to change without notice. If you are unable to use your tickets, you may donate them to the Metropolitan Opera for resale until curtain time by calling Met Ticket Service at 212-362-6000.
Subscriber Exchange Policy
- Tickets can be exchanged until 24 hours before the performance without a fee
- You may exchange your tickets for any performance during the season, with the exception of the Opening Night, the New Year’s Eve Gala, Diana Damrau in Recital, and the National Council Auditions Grand Finals Concert.
- Tickets will be exchanged based on availability
How do payment plans work?
50% of the total will be charged when you place your order. The remaining 50% will be charged in April. The payment plan does not apply to contributions.
When can I expect to receive my tickets?
Subscriptions and Create Your Own Series
We will make every attempt to fulfill your order with your first choice. Credit card payments for subscriptions are processed upon receipt of your order for the value of your first choice and your donation. We will notify you if we are unable to fulfill your order at the price(s) and location(s) requested. Please note the credit cards are not charged until the Create Your Own Series orders are processed.
2019-20 Subscription and Create Your Own tickets will begin mailing in May 2019. If you requested that we hold your tickets at the Box Office, you will be notified when they will be available for pick-up. If you do not receive your tickets 3 weeks prior to the first performance, please call us. If you have ordered single tickets, or a Special Event performance including a Gala dinner, your tickets will be mailed separately.
You may call 212-362-6000 for your order status and Box Office hours. Please have the order number provided in your order confirmation.
How may I buy a Gift Card?
Met Gift Cards are available for any amount from $5 up to $2,000 and can be used for opera tickets, Create Your Own Series, Ring Cycle packages, Met membership, contributions, subscriptions to Met Opera on Demand, merchandise in the Met Opera Shop and metoperashop.org, and dining at the Grand Tier restaurant.
- Mail: Gift cards by mail are delivered within 7-10 business days. If the recipient has not received the gift card, please contact us at firstname.lastname@example.org or 212-362-6000.
- Email: E-Gift cards are delivered within 24 hours. If the recipient has not received the e-gift card, please contact us at email@example.com or 212-362-6000.
What is Dynamic Pricing?
Prices for all performances are subject to change (increase and decrease) based on sales. Sales are analyzed on a per-performance and per-section basis and prices are adjusted based on changes in sales.
Tickets purchased as part of a full subscription are not subject to dynamic pricing. Your prices are locked in for the entire season at the time of purchase. Additional single tickets purchased after your subscription package are subject to dynamic pricing. As with all of our tickets, all sales are final, so no refunds will be granted if prices decrease.
The prices on the website are adjusted in real time and reflect the most current price for each performance. You can also call 212-362-6000 or visit the Met box office for up-to-date pricing information.
For Your Visit
How do I get to the Met?
The Met is located on the Upper West Side of Manhattan in New York City, between West 62nd and 65th Streets and Columbus and Amsterdam Avenues. View detailed location information, including a map.
Where do I park?
The Lincoln Center "park and lock" parking garage is located underneath Lincoln Center and it is open to the public 24 hours a day. The entrances are on West 65th Street (between Columbus and Amsterdam Avenues) and West 62nd Street (between Columbus and Amsterdam Avenues). Click here to make parking reservations within three weeks of a performance date, or call Centercharge at 212-721-6500.
What access and parking is available for guests with disabilities?
Where do I pick up my tickets?
We recommend arriving at least one hour prior to curtain time. Please bring your order number and photo identification or the credit card used for payment to the Box Office at the north entrance.
Can I rent binoculars or assisted-listening systems?
Binoculars are available for rental at the coat check station on the South Concourse level and the cost is $5.00 plus a photo ID must be left as security deposit. Wireless headsets, which work with the FM assistive listening system to amplify sound, are available at the coat check station on the South Concourse Level before performances. There is no rental fee, however, a photo ID must be left as a security deposit.
Are there seat cushions available?
Seat cushions are available at the coat check station on the South Concourse level. There is no rental fee, however, a photo ID must be left as security deposit.
Do you have foreign language assistance?
Call 212-362-6000 and tell our representative that you would like to speak with a translator. Assistance is available in more than 140 languages, including Cantonese, French, German, Italian, Japanese, Korean, Mandarin, Portuguese, Russian and Spanish. There is no additional charge for this service. Monday to Saturday 10 am - 8 pm and Sunday noon to 6 pm ET (summer hours: Monday to Friday 10 am - 6 pm).
Is the opera translated?
Yes, all operas are translated via Met Titles. The Met Titles are seen on individual screens on the seat backs, on stanchions and at all Standing Room locations except the Grand Tier. Met Titles are a custom designed system for simultaneous translation created by the Metropolitan Opera and they are available for all opera performances. Met Titles are provided as a free service for our audience members and no ticket refunds will be made for any malfunctions of this service. View detailed information about Met Titles.
What is the dress code?
While there is no dress code at the Met, we recommend comfortable clothing appropriate for a professional setting. Attendees tend to dress more formally for Galas or openings of new productions, but this is optional.
Are children allowed?
Yes; however, all attendees, including children, must be ticketed for the performance. If you choose to bring a child and he/she creates a disturbance or interferes with anyone's enjoyment of the performance, you and the child will kindly be asked to watch the remainder of the performance in List Hall.
What if there is inclement weather?
Metropolitan Opera performances are rarely cancelled. However, in the event of inclement weather or other travel prohibiting issues that may arise, you may call 212-362-6000 for assistance. We have a flexible exchange policy and you may contact us 24 hours prior to the performance to exchange your tickets to a future performance.
If you contact us on the day of the performance during these travel prohibiting situations, you may experience extended wait times due to high call volume. Please contact us up to 5 days after the performance and we will do our best to make accommodations into a future performance of our choice. All requests are subject to availability.
What if I'm late to the performance?
Latecomers will not be admitted to the auditorium until intermission or on rare occasions when the Conductor has designated an appropriate interval for seating. Warning chimes are sounded pre-performance and intermission at 8 minutes and 4 minutes prior to curtain. Audience members who leave the auditorium during a performance will not be readmitted until intermission or at an appropriate interval, if one has been designated by the Conductor. There are areas off the North and South sides of the Orchestra level and in List Hall where latecomers may watch the performance on color screens until an appropriate time of entry.
Where can I eat?
Set within one of the most spectacular cultural destinations in the world, The Grand Tier Restaurant is a shrine to elegance and artistry. Enjoy contemporary cuisine by Executive Chef Richard Diamonte, pre-curtain or during intermission, served in an atmosphere highlighted by spectacular chandeliers and original masterpieces by Marc Chagall. An evening at the Grand Tier is truly an experience to treasure forever.
The Grand Tier Restaurant at the Metropolitan Opera is now open two hours prior to curtain to all Lincoln Center ticket-holders for pre-curtain and intermission dining. For reservations please call 212-799-3400, book online or visit The Grand Tier Restaurant.
The Revlon Bar offers light snacks and a full-service bar. It is also open two hours prior to curtain for pre-curtain and intermission dining.
The Belmont Room is available for pre-performance dining and intermission cocktail service for Guild Members at the Donor Level (or higher) and Met Patrons. Pre-curtain and intermission bars are located in Founders Hall and on the Orchestra, Parterre (Parterre Box ticket holders only), Grand Tier and Family Circle levels. Snacks are available. A pre-curtain and intermission bar is available in the Board Room for the members of the Metropolitan Opera Patron Program.
View detailed dining and refreshment information.
What can I bring?
Although you may bring a coat and other personal items such as handbags or umbrellas, please do not bring bags, parcels or luggage to the Metropolitan Opera House. Please note that food and beverages are not permitted in the auditorium. Due to increased security measures, the Opera House will open 45 minutes prior to scheduled curtain times during the opera season, and 30 minutes prior to scheduled curtain times during the ballet season. Please come at your earliest convenience to avoid delays.
Is there a Coat Check?
There is a coat check station located on the South Concourse level. The cost is $3.00 per checked item. There is a private complimentary coat check for members of the Metropolitan Opera Patron Program located in the lobby of List Hall. Dinner hour checking is available on the north side of the Grand Tier starting 2 hours prior to curtain; coats are moved from the Grand Tier to the Concourse Level at 30 minutes prior to curtain. An usher is available on the Parterre level during the dinner hour for those seated in the Parterre boxes who would like to leave their coats in their boxes.
What if I lose or find something?
Found items may be turned in to an usher. For lost items, inquiries should be made at the Chief Usher’s Office on the day of the event. Thereafter, please contact the Security Office at 212-799-3100, extension 2499. Hours are Monday - Friday, 2 pm - 4 pm, ET. We will return voice mail messages and inquiries the following business day.
May I smoke there?
In compliance with New York City Department of Health Regulations, smoking is prohibited in all areas of the theater as well as on the Lincoln Center Plaza and in the parking garage.
May I use my cell phone?
Patrons with cellular telephones, alarm watches and/or electronic paging systems must turn them off prior to the start of the performance. They may only be used before a performance and during intermission. Please be courteous when checking your phone.
May I take photos or record anything?
While patrons are permitted to take photos prior to a performance or during an intermission, the photographing or sound recording of any performance without the written permission of The Metropolitan Opera is prohibited as is the use of mobile phones and any other electronic devices during the performance. Offenders may be ejected and liable for damages and other lawful remedies. Lights inside the auditorium are also prohibited. Ticket holders using pen flashlights will be asked to discontinue the practice.
Can I buy souvenirs?
The Met Opera Shop, located in the north lobby adjacent to the box office, offers a wide selection of CDs, DVDs, books, and a lineup of special items inspired by and tied to Met productions and the company's history. We look forward to welcoming you to an exciting retail destination for the best in music, design, and the opera lifestyle. The store can be reached at 212-580-4090. Or shop online at The Met Opera Shop. Opening hours: Monday - Saturday 10 am-10 pm (end of evening performance's second intermission) Sunday noon-6pm
Where are the telephones and restrooms?
Public telephones are available on all levels except the Parterre. Lounges and rest rooms are available on all seating levels. Additional ladies’ rest rooms are available on the Family Circle and Founders Hall levels.
What are the security procedures at the Met?
We have taken many steps to ensure a safe environment for our valued patrons and employees. These procedures have been put in place after consultation with law enforcement agencies as well as security professionals. These initiatives are not necessarily visible to patrons. Please do not bring bags, parcels or luggage to the Metropolitan Opera House. Due to increased security measures, the Opera House will open 45 minutes prior to scheduled curtain times during the opera season, and 30 minutes prior to scheduled curtain times during the ballet season.
What if there is an emergency?
A doctor is in attendance during all performances. In the case of a medical emergency, please notify an usher immediately. The exits indicated by a red light and the sign nearest the seat you occupy are the shortest routes to the street. In the event of an emergency, please walk — do not run — to the nearest exit.
What is The Metropolitan Opera Club?
The Metropolitan Opera Club is a private club located on the Dress Circle level of the Metropolitan Opera House. Membership is through club nomination only.
What if I have more questions?
Please call us at 212-362-6000 or contact us online.
Met Opera on Demand
What is Met Opera on Demand?
Met Opera on Demand is the online streaming service that allows users to watch and listen to more than 600 Met performances over the internet.
How do I cancel my subscription?
You may cancel your subscription at any time by visiting the Manage Subscription page. You must be logged in to see the Manage Subscription link in the drop-down menu that appears with your username on top of the Met Opera on Demand homepage. All cancellations (including the Free 7-day Trial) can only be processed online on the Manage Subscription page. Please do not contact customer support for cancellation requests. Please note, all payments are final and no refunds will be given. Subscriptions purchased through iTunes or Roku must be cancelled through iTunes or Roku; the Met cannot cancel In-App Purchase subscriptions with Apple or Roku on your behalf. For details on how to cancel subscriptions purchased through iTunes or Roku, see the sections below for the iPad app and Roku channel.
What if I have more questions?
Visit the Met Opera on Demand FAQ for more information.
The Met: Live In HD
How do I purchase tickets?
Please visit our website. Follow the instructions and you will be directed to a website where you can buy your tickets. Tickets are also on sale at participating theater box offices.
How do I request a Live in HD Program Guide?
For complete information on the Live in HD season, you may also request a free copy of the Live in HD and Radio Program Guide, which includes synopses, casting, and special features.
How do I take advantage of ticket priority?
As soon as you sign up for membership at the $150 level or above, you will be able to purchase Live in HD tickets online in the U.S. and Canada, during the Met Member priority ticketing period. Click here to become a Met member or upgrade your membership today. You may also call 1-800-MET-OPERA or 212-362-6000.
How can I find a participating theater?
Please visit our theater finder page.
What if I have more questions?
Learn more by visiting our Live in HD FAQ page.
Met Opera Shop
What are the shipping and handling charges?
What is your return policy?