Contact Us

For inquiries regarding purchase, exchange, or donation of tickets, please call us at 212.362.6000.

Customer Care, Box Office and Met Opera Shop Temporary Hours 
As of September 27, 2021

Please note, the Met's Customer Care call center is open until curtain on performance days, and closed on non-performance Sundays.

Performance Days
Monday through Friday, 10AM–8PM
Saturday, 10AM–8PM, or 6PM when there is no evening performance.
Sunday, 12PM–6PM
 
Non-performance Days 
Monday through Friday, 12PM–6PM
Saturday, 10AM–6PM
Sunday, 12PM–6PM