Switchboard Operator

Position Summary

The Switchboard Operator is responsible for answering the switchboard in a prompt and courteous manner, file messages for artists and other members of the company, sign for packages, and field questions by visitors regarding ticket services, performances, and rehearsal schedules.

Primary Responsibilities

  • Answer very heavy volume of telephone calls in a prompt, courteous manner.
  • Field questions by visitors regarding performances, rehearsal schedules, and ticket services.
  • File messages for artists and other members of the company.
  • Sign for packages and arrange for their timely delivery to members of the company.
  • Distribute tickets to guests of company members prior to each performance.
  • Distribute rehearsal schedules to Artists.
  • Handle various clerical duties.

Qualifications & Skill Requirements:

The education and/or experience requirements listed below are representative of the knowledge, skill, and ability required to successfully perform the essential duties of this position. The physical demands and work environment characteristics described below are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience

  • Previous switchboard experience is preferred, but not required.
  • Excellent verbal communication and interpersonal skills.
  • A courteous telephone manner.
  • You must be fully vaccinated against Covid-19 to be considered for an offer of employment. The Met Opera will be a fully vaccinated house

Physical Demands / Work Environment

  • Ability to work various shifts.
  • The ability to take detailed messages.


To Apply:

Please follow this link to submit your application materials: https://form.jotform.com/200134406236139

Internal candidates should please contact the Human Resources department directly to apply.

The Metropolitan Opera believes that diversity is critical to our success and growth as a leading performing arts institution and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. Our goal is to be a diverse workforce that is representative, at all job levels, of the communities we serve.

The Metropolitan Opera is an equal opportunity employer. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and existing employees without regard to race, color, religion, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, citizenship status, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, or any protected category prohibited by local, state or federal laws.