Website Coordinator

Department: Marketing and Communications

Available: October 2019

Position Summary

The Website Coordinator, who reports to Director, Website & Presentations, is a member of the web team ensuring the Met’s online content is correct at all times, and the site is up and functioning properly.  Responsibilities include managing all the new content and updates of existing content including text, graphics, audio and video for the site, as well as the tracking and analytics for all such content. This person works closely with colleagues in the marketing and communications department, media, artistic and development areas.

This person must have Photoshop, Google Analytics skills and interest in the performing arts.

Primary Responsibilities:

  • Work with Senior Website Manager and cross-functional, multi-project team resources to develop website to meet organizational objectives and to ensure successful solutions are delivered on schedule according to defined scope, timeline and cost parameters.
  • Proactively schedule and obtain assets (text, photos, video, audio, etc) from marketing, editorial and other departments to assemble original or repurposed content in correct formats, obtain approvals and post on site either through a content management tools and/or outside website developers.
  • Manage website’s homepage: create schedule, create graphics in Photoshop, set up the schedule in the CMS, and manage tracking and analytics for the homepage.
  • Instruct and assist Met staff in the use of content management and analytics tools to create, modify, update, and track website content and digital campaigns.
  • Manage SmartSeat, the Met’s Select Your Own Seat software, in conjunction with the Senior Website Manager
  • Analyze usage and traffic trends using Google Analytics and make recommendations from that information.
  • Work with IS&T, Customer Care and Tessitura Application Support to continuously test and monitor the smooth working of all aspects of the website.
  • Create and distribute regular reports of website analytics.
  • Responsible for maintaining SEO, HTML and XML site maps and metadata.

Qualifications & Skill Requirements:

  • Bachelor’s degree
  • Extensive knowledge of and experience with Google Analytics and SEO
  • Interest in the performing arts is a must
  • Strong website content management experience
  • Excellent project management skills; able to prioritize multiple projects
  • Superb attention to detail and strong time management skills
  • Exceptional organizational abilities and good written and oral communication skills
  • Solid experience with CMS, HTML, Photoshop, rich media
  • Flexible schedule to accommodate remote monitoring of site and content management during non-business hours

To Apply:

Please e-mail your resume and cover letter to resumes@metopera.org, including “Website Coordinator” in the subject line of your e-mail.  

Internal candidates should please contact the Human Resources department directly to apply.