We are looking for a Cleaning Supervisor to join the Metropolitan Opera’s building services team, which works to ensure our facilities meet the highest standards of cleanliness and uphold the Met’s reputation as a world-class performing arts venue.
This is a full-time, year-round position. The Cleaning Supervisor and other employees in the department are represented by Local 32BJ SEIU.
Reporting to the Building Services Manager, the Cleaning Supervisor is responsible for ensuring all areas are clean and well maintained.
The right person for this role …
- has prior leadership experience in housekeeping and working knowledge of floor-treatment machinery
- will serve as an individual contributor and department role model by performing and demonstrating excellence in completing job duties
- thrives in a fast-paced environment
- is skilled at scheduling and training
- is an excellent communicator
- consistently demonstrates respect and fairness in interactions with supervisees and others
Plan, organize, and direct team members to ensure the highest standards of cleanliness are achieved
Schedule cleaning personnel to ensure operational and staffing needs consistently are met and that hours and tasks are distributed fairly and in a manner that maximizes efficiency
Train new hires and provide ongoing training to existing members of the department
Supervise daily housekeeping and ensure compliance with all policies, standards and procedures
Ensure department goals are communicated, understood, and met by team members
Supervise an effective cleaning inspection program for all areas of the building and provide coaching and corrective counseling to employees, as needed
Respond promptly to requests from other departments
Ensure the proper maintenance of all equipment and assist Building Services Manager in making arrangements for repair and/or replacement of used and damaged equipment
Comply with safety regulations and ensure supervisees comply, as well
Previous housekeeping experience required
Working knowledge of floor treatment machinery required
Previous leadership experience in housekeeping, leading through motivation, coaching and development preferred
Proficiency in use of computers and applications including Microsoft Outlook and Excel required
Two-year diploma/degree from an accredited university in hospitality or related field preferred
Bi-lingual skills a plus
Frequently required to use repetitive hand motion and to stand, walk, reach, bend
Required to be able to lift up to 50 pounds
Able to operate vacuums and large floor-care machinery
Please send your resume and cover letter to email@example.com, including “Cleaning Supervisor" in the subject line of your e-mail.