Artistic Liaison

Department: Artistic

Available: July 2021

Position Summary

The Met is seeking an Artistic Liaison who will act as the primary resource between principal artists and all areas of the theater. This position is responsible for preparing all information for artists in the pre-season. During the Met’s season, the Artistic Liaison manages the daily needs for all visiting artists at the Met and the full time Plan Artists, as needed. This role requires extensive knowledge of opera and the Met, including the physical layout, organizational and employee landscape, rehearsal schedules, and an intimate knowledge of day-to-day logistics. The ideal candidate for this position has an excellent ability to communicate and coordinate needs across all departments as well as act as the contact point between artists and managers. Collaborative skills, professional discretion, and the ability to multi-task in a fast-paced environment are key to this position.

Primary Responsibilities

  • Tend to the daily needs of artists involved in each production (conductors, singers, stage directors, music and stage directing staffs)
  • Manage pre-arrival and orientation to the Met, including gathering visa information, emailing welcome folders & familiarizing artists with the theater.
  • Work and manage, as needed, opening night parties and events, including distribution of invites, RSVP tracking, assisting artists as needed.
  • Coordinate and support artists with medical and other sensitive matters including doctors’ appointments, emergency care, as needed.
  • Ensure that any conflicts or concerns backstage with guests or artist are effectively and sensitively managed, working with Security when necessary.
  • Attend premiere performances of each opera and provide backstage assistance. Provide backstage support to artists during ongoing performances as needed.
  • Remain on call to all artists for assistance with logistical needs.
  • Oversee Assistant Artist Liaison in the below areas:
    • Ensure artists’ information booklet is updated pre-season with all relevant policy changes.
    • Ensure Artists’ folders are correctly prepared with the relevant paperwork, contracts, tax forms, guest passes, and any additional inserts needed.
    • Assist Artists with new hire paperwork, coordinating with Human Resources & supply artist arrival information to security for preparation of artist identification cards.
    • Coordinate and deliver Final Dress rehearsal tickets for artists.
    • Gather information from artists to prepare backstage lists and cover location sheet for each performance.
    • Work with Customer Care on all ticket service calendars and ordering, ensuring information is distributed to artists.
    • Call artists to remind them of unusual performance start times and cast changes or any other changes for each performance.

Qualifications & Skill Requirements

  • Knowledge of opera required
  • Experience in an Opera House, preferably in a similarly positioned liaison role, strongly preferred.
  • Experience with performing arts and work in a theater or production environment.
  • Experience coordinating and managing complex schedules and logistics across multiple areas.
  • People management or personal assistant experience strongly preferred.

Physical Demands:

  • Weekend, Evening and Holiday work is required in this role.
  • Ability to handle stressful situations and a fast-paced environment
  • Must maintain highest standards of confidentiality and handling of sensitive information
  • In situations of an artist emergency (such as injury or illness requiring emergency care), availability to assist or coordinate assistance necessary.
  • Regularly required to sit, talk, and hear
  • Frequently required to use repetitive hand motion and to stand, walk, reach, bend
  • Occasionally required to lift up to 20 pounds. 

To Apply:

Please follow this link to submit your application materials: https://form.jotform.com/200134406236139

Internal candidates should please contact the Human Resources department directly to apply.

The Metropolitan Opera believes that diversity is critical to our success and growth as a leading performing arts institution and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. Our goal is to be a diverse workforce that is representative, at all job levels, of the communities we serve.

The Metropolitan Opera is an equal opportunity employer. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and existing employees without regard to race, color, religion, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, citizenship status, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, or any protected category prohibited by local, state or federal laws.