Met Opera on Demand: FAQ

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August 2018 Update: Please ensure that you have the most recent version of all Met Opera on Demand apps installed on your device(s).  Below are the current versions of all apps:

  • iPad and iPhone (iOS): Version 2.2.3
  • Apple TV (tvOS): Version 1.0.2
  • Roku: Version 1.3, Build 2333
  • Android mobile devices: Version 1.0.23
  • Samsung Smart TV* (2013-2015 models): Version 1.100
  • Samsung Smart TV* ("Tizen" app for 2015-2018 models): Version 2.2.1

(* Samsung no longer updates/supports many older TV models, and Met Opera on Demand is no longer available on 2012 Samsung TVs. The most recent Met Opera on Demand app update is still pending release by Samsung on 2016 TVs, and is expected to be available soon.)

Most Common Questions

Troubleshooting Quick Tips

Below are troubleshooting steps to take first if you have problems streaming the Met Opera on Demand content on your computer or mobile device. We recommend trying all of these steps (as applicable) to address the most common problems streaming high-quality video and audio content.

Technical Questions

 

Account Questions

Product Questions

iPad/iPhone App

Apple TV App

Android App

Roku Channel

Samsung Smart TV App

Customer Support