Telemarketing Administrative Assistant

Department: Development
Available: January 2018

Position Summary

This Part Time position coordinates the administrative functions of the Telefundraising department including, departmental payroll, clerical assistance, data entry, and other duties as assigned.  

Primary Responsibilities

  • Prepare and submit payroll and bonus for all Local 210 reps and Telefunding Supervisors.
  • Tracking of Local 210 Benefit Time (Vacation and Sick)
  • Process ticket orders, process gifts and handle other updates to constituent records in Tessitura.
  • Manage data entry of telephone pledges taken via auto dialer or paper; verify and correct orders – shared with Supervisors.
  • Maintain, generate and distribute reports.
  • Add new hires to dialer software, bonus application, & payroll system.
  • Coordinate maintenance of call center equipment and manage inventory of campaign materials, including forms, paper leads, supplies, etc.
  • Maintain office files and expense records, process invoices for payment, and coordinate general office activities.
  • Process mail and interoffice correspondence.
  • Other duties as assigned.

QUALIFICATIONS & SKILL REQUIREMENTS

  • B.A. degree, or equivalent, preferred.
  • Computer literate, Proficiency in Microsoft Office Suite; knowledge of Tessitura preferred strongly preferred
  • Payroll/Bookkeeping
  • Data Entry
  • Experience in a fast paced environment
  • Excellent interpersonal, organizational and communication skills both written and verbal.
  • Call Center experience
  • Energetic team player who works well with all personality types
  • Attention to detail
  • Ability to work well under pressure.
  • Weekend work required.
  • Excellent attendance.

To Apply:

Please e-mail your cover letter and resume to  resumes@metopera.org, including "Telemarketing Admin Assistant” in the subject line of your email.

 

E-Mail (Preferred): resumes@metopera.org